Bring your customers back.

Buytena is the simple way to remind customers when it is time to return, so your business grows on repeat.

Start free trial See how it works
◌Smart remindersReach customers at the right moment.
◈SMS & WhatsAppUse the channels your customers already know.
◇Clear insightsKnow who is ready to come back.
▥Made for growing businessesSimple workflows, no busywork.
Buytena dashboard in light mode

Powering businesses that grow on repeat.
From local services to growing teams.

Water refill Salons & spas Pharmacies Gyms Subscriptions Cleaning Dispensaries Beauty Delivery And more businesses

Every network. Every customer.

Reminders that reach everyone in Tanzania.

SMS over YAS, Vodacom, Airtel or Halotel, plus WhatsApp for the customers who live there. The message gets through, whatever your customers use.

SMS + WhatsApp reminders • your customers never need an app

MEASURE TWICE. CUT ONCE.

Everything you need to follow up, in one place.

Buytena is built around the habits that make customer relationships stronger: staying focused, following up, and making every interaction count.

Set it up once. Buytena handles the follow-up.

1

Upload your customer list

Import from a spreadsheet (CSV or Excel), or add customers one by one with the product or service they buy.

2

Set reminder rules per service

Tell Buytena how often each product needs reordering, for example “remind after 30 days”.

3

Buytena sends the reminder

The SMS or WhatsApp message goes out automatically at the right moment, so you never miss a follow-up.

A sample WhatsApp reminder, sent automatically from a previous sale.

BUILT FOR BUSINESS OWNERS
“The best follow-up is the one that happens before you remember you needed it.”

Buytena helps businesses across Tanzania and East Africa grow through better customer relationships.

A spreadsheet stores your customers. Buytena brings them back.

A spreadsheet cannot tell you that today is the 30-day mark. Buytena reads each customer’s service cycle, spots renewal time automatically, and sends the reminder for you before “it slipped my mind” becomes another lost customer.

Manual tracking

  • Reminders only when you remember
  • Renewal dates spotted by eye
  • Customer chats scattered across your phone

With Buytena

  • Renewal timing detected automatically from your service cycle
  • No missed follow-ups, reminders fire themselves
  • Centralized customer history in one workspace

Pricing that pays for itself with the first recovered customer.

Buy SMS credits with mobile money any time. Credits never expire. Every new account starts with 10 welcome credits.

STARTER

TZS 5,000

100 credits
  • SMS + WhatsApp reminders
  • Unlimited customers
  • AI message drafting
  • Customer CSV import
  • Basic analytics
Get started
POPULAR

TZS 10,000

260 credits • save 23% vs starter
  • SMS + WhatsApp reminders
  • Unlimited customers
  • AI message drafting
  • Automation workflows
  • Advanced retention analytics
  • Public API + webhooks
Get 260 credits
BUSINESS

TZS 20,000

620 credits • save 35% vs starter
  • Everything in Popular
  • Team collaboration
  • Priority support
  • Custom templates & rules
Get 620 credits
ENTERPRISE

TZS 50,000

1,800 credits • save 44% vs starter
  • Everything in Business
  • Dedicated success manager
  • Custom integrations
  • Priority support + SLA
Get 1,800 credits

Pay via mobile money: M-Pesa, Airtel Money, Mixx by Yas, Halotel. 1 credit = 1 message (SMS or WhatsApp). Credits never expire.

Not sure which plan fits? See every plan side by side — or read how Buytena works for water refill, salons, pharmacies, gyms, cleaning services and subscription businesses.

Got questions?

If you cannot find what you are looking for, get in touch.

Billing & credits

Do I need a credit card to start?

No. New accounts start with 10 welcome credits, and you pay with mobile money (M-Pesa, Airtel Money, Mixx, Halotel) whenever you need more.

Do credits expire?

No. Credits never expire, so you simply top up whenever you need more.

SMS & WhatsApp

Can I use SMS and WhatsApp together?

Yes. Buytena helps you reach customers through the channel that works best for them.

Do reminders need my phone to be on?

No. Reminders go out automatically from Buytena, so you never miss a follow-up.

Getting started

What kind of business is Buytena for?

Any business that depends on customers returning: water refill, salons, pharmacies, gyms, cleaning services, and subscriptions.

How do I add my customers?

Upload a spreadsheet or add customers one by one. Buytena keeps everything in one calm workspace.

Give every customer a reason to come back.

Start your free trial